Putting Professionalism Into Practice

0.5 Continuing Education Credit Hours

Category: Professionalism

Do you want to know how to better understand, prevent and educate about professionalism lapses? This module on professionalism contains instruction on how to use error analysis to better understand why health care professionals succeed or fail in demonstrating appropriate professional values.


Cynthia Ledford, M.D.

Dr. Ledford is dual certified in Internal Medicine and in Pediatrics and is a Stanford Faculty Development Program in Clinical Teaching trained facilitator. She served the College of Medicine in roles of Clerkship Director of Internal Medicine and Assistant Dean for Evaluation and Assessment.  Dr. Ledford is currently the Associate Dean of Undergraduate Clinical Education at Oakland University William Beaumont School of Medicine.


  1. Understand how error analysis can increase knowledge about professionalism lapses.
  2. Identify why some situations are particularly challenging.
  3. Recognize skills that support professional resiliency.

Online Module

When completing the on-line module you will be presented with learning objectives, brief cases, questions for reflection (not scored), and interactive lessons with hyperlinks to engage you along the way. Once you complete the lessons, you will be presented with the Post Test (which requires a score of 80%) and then the Module Evaluation, followed by the opportunity to print your Continuing Education Certificate. Modules remain available for your future reference once you have completed them.